Support
Need help? We're here for you. Reach out to our team and we'll get back to you as soon as possible.
Contact Us
For any questions, feedback, or support inquiries, please reach out to us via email. We typically respond within 24-48 hours.
contact@nadcode.comResponse Time
24-48 hours on business days
Languages
English & Turkish
Support Hours
Monday - Friday
Frequently Asked Questions
How do I upload my CV?
After signing up, go to the Dashboard and click 'Upload CV'. We support PDF and DOCX formats up to 5MB.
How does the ATS scoring work?
Our AI analyzes your CV against common ATS criteria including keyword matching, formatting, and section structure to give you a compatibility score.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time from your account settings. You'll retain access until the end of your billing period.
Is my data secure?
Absolutely. We use industry-standard encryption and never share your personal CV data with third parties. See our Privacy Policy for details.
How many CVs can I create?
Free users get 5 credits to try our features. Pro subscribers have unlimited access to all CV creation and tailoring features.
Before Contacting Support
To help us assist you faster, please include the following in your email:
- •Your account email address
- •A detailed description of your issue or question
- •Screenshots if applicable (for technical issues)
- •The browser and device you're using